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Support

Fritzbox 4040 Router

Watch our one-minute router support video, which provides quick and easy tips to help fix your broadband connection or set-up a new router from Aptus.

The video shows how a Fritzbox 4040 should appear when operating as normal, and outlines the causes of some potential issues.

Contact Us

We have a dedicated support team available to assist you by email or telephone. Please quote your unique Aptus customer account number to the Aptus representative to assist them in helping you more quickly.

Telephone and Email Support
Phone: 059 9158030 (Option 2)
Email: support@aptus.ie

The Aptus network in monitored 24/7
Aptus customer support is available Monday to Friday, 9am to 5.30pm excluding national and public holidays

Should your query fall outside of the hours listed above, please don’t hestitate to contact us. Our team will respond to your email or voicemail as soon as possible to resolve any issues.

In the meantime, have you discovered our FAQ section? You may find the answer to your query there.