Tariff Card

(Valid as at 2-1-2020)

All Prices are inclusive of VAT.

Wireless Broadband

 

Aptus Super

Price per month

Data Allowance

Daily Fair Usage

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Aptus Super Plus

Price per month

Data Allowance

Daily Fair Usage

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Aptus Ultra

Price per month

Data Allowance

Daily Fair Usage

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Telephone Services 

Aptus Talk

Price per month

Handsets

Voice Gateway Inc

Phone Call Rates

Contract Rates

Contract Length

 

Aptus Talk Plus

Price per month

Handsets

Voice Gateway Inc.

Phone Call Rates

Contract Rates

Contract Length

 

Aptus Cordless Handset

Price per month

Shipping

Note

 

Contract Charges 

Package Upgrade / Downgrade

Contract length

 

€48.99

Unlimited* Subject to 15GB / Daily “Fair usage data allowance”

15GB

€0

€75

Included as part of the service (remains the property of Aptus)

12 Months

 

 

€53.99

Unlimited* Subject to 35GB / Daily “Fair usage data allowance”

15GB

€0

€75

Included as part of the service (remains the property of Aptus)

12 Months

 

 

€56.99

Unlimited* Subject to 35GB / Daily “Fair usage data allowance”

15GB

€0

€75

Included as part of the service (remains the property of Aptus)

12 Months

 

 

 

€5.00

€45 / Handset (Aptus Handset required to avail of this service)

Included as part of the service (remains the property of Aptus)

Unlimited** Landline Calls to Ireland and UK

As per “Aptus Phone Call Rates” on the Aptus website

12 months

 

 

€10.00

€45 / Handset (Aptus Handset required to avail of this service)

Included as part of the service (remains the property of Aptus)

Unlimited** landline calls to Ireland and UK, 150 min Irish mobile calls

As per “Aptus Phone Call Rates” on the Aptus website

12 months

 

 

€45.00

€10

An Aptus Cordless Handset is required to avail of the Aptus Talk and Aptus Talk Plus phone services

 

 

 

All contract charges are subject to a 12 month contract.

Additional Services

Wireless Access Point (In House)

Price per month                

Installation       

               

Wireless Access Point (In House Customer Cable)

Price per month                

Installation                        

Additional Charges   

        

Wireless Access Point (Out House)

Price per month                

Installation                       

Labour Charge                  

Additional Charges   

       

Wireless Access Point (Out House Customer Cable)

Price per month               

Installation                        

Additional Charges           

                                           

Wireless Link

Price per month                

Installation 

                       

Network Switch (unmanaged)

Price per month                

Shipping   

                         

Network Switch (managed)

Price per month                

Shipping         

                  

Administration / Payment Charges

Failed Direct Debit Charge

Price                                     

  

Reconnection Charge

Price                                      

Price                              

        

Engineer / Callout Charges

Site Test

Price                     

                  

Engineer Callout

Price                                      

Price                  

                     

Customer Requested Engineer callout

Price                                      

 

Cable Damage Charge

Price                

                     

Cable Router Relocation Charge

Price                     

                  

Subscriber Module  Relocation

Price                                       

 

House relocations

Price                                       

Equipment / Damage / Non-Return Charges

Power Supply Replacement

Price 

 

 

 

 

 

 

 

 

 

 

                                    

Shipping                                

 

 

 

Fritxbox 4040 Rental

Price per month                

Note:                                  

 

 

Fritxbox 4040

Price                                  

Note:                                  

 

 

Subscriber Module Cambium

Price                                 

Note:                                  

 

 

 

Voice Gateway

Price                                    

Note:                                    

 

 

 

Miscellaneous Fees

Missed Appointment Fee

Price                                     

Note:                                    

 

                              

 

 

 

 

 

 

 

 

 

Legacy Product 

Aptus Lite (Limited Package)                                                      

Price per month              

Data Allowance                

Additional Data                

Installation Fee                 

Wi-Fi Router                       

Contract Length     

           

Aptus Lite Plus (Limited Package)                                              

Price per month                

Data Allowance                

Additional Data                

Installation Fee                 

Wi-Fi Router                    

Contract Length   

           

Overage Data                                                                                 

Price per GB                     

Note                                 

  

 

 

€3.00

€50 Fixed price Installation

 

 

€3.00

€50

€50 / Hr or part thereof for any callout / repair work

 

 

€3.00

€75                         Includes 2 Hours Work

€50 / Hr or part thereof for any work exceeding initial 2 Hrs

€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair

 

 

€5.00

€50

€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair

work

 

€25.00

€150

 

 

€3.50

€10

 

 

 €5

€10

 

 

 

€10 / failed payment

 

 

€25                         All equipment in place and working. No callout required

€75                         Engineer callout required

 

 

 

€75                         Regardless of results (Payment in advance)

 

 

€0                           Aptus fault

€75                         Customer fault

 

 

€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair work

 

 

€75

 

 

€75                       

 

 

€75                          Same premises one engineer visit

€100                        Same premises two engineer visits

 

€75                          Subject to new 12 month contract

 

 

€15                         Damaged / Replacement subscriber module power supply

                                              

€15                         Damaged / Replacement Wi-Fi router power supply

                                              

€15                         Damaged / Replacement wireless access point power supply

                                              

€15                         Damaged / Replacement switch (unmanaged) power supply

                                              

€15                         Damaged / Replacement switch (managed) power supply

                                              

€15                         Damaged / Replacement wireless link power supply

 

€10

 

 

 

 

€5

This charge applies where a subscriber / customer has been supplied with a new / replacement Wi-Fi router to replace their original Firtzbox 4040 router and the original is to be returned to Aptus. If after fair  notice (30 days) the original Fritzbox 4040 has not been returned to Aptus this charge will be applied to      the customer account until the unit is returned.

 
€100
 
This charge applies if a Fritzbox 4040 router is damaged / lost by the customer or if the Fritzbox 4040 is not returned after the cancellation of the contract.

 

 

 

€300

This charge applies if a Cambium Subscriber Module is damaged / lost by the customer or if the Cambium Subscriber Module  is not returned after the cancellation of the contract.

 

 

 

€80

This charge applies if a Voice Gateway is damaged / lost by the customer or if the Voice Gateway is not returned after the cancellation of the contract. (Applies to Aptus Talk and Aptus Talk Plus products).

 

 

 

 

 €50

This charge applies where a customer missed a scheduled engineers appointment (installation, service call, upgrade, relocation, removal) and another appointment needs to be scheduled to complete the work. Appointment can be cancelled / rescheduled without charge up to 17:00 on the previous day.

 

 *            Unlimited data is subject to daily “Fair Usage Data Allowance”. Additional data will be received at a lower speed

 No additional charge will apply for data used in excess of the daily “Fair Usage Data Allowance”

Daily “Fair Usage Data Allowance” is measure for a 24 hr period starting midnight and It resets every midnight.

**            Unlimited landline calls means a maximum of 14,440 minutes / month

 

 

 

 

Legacy Product no longer available to order

€38.99

150GB / Month

€1 / GB

€75

Included as part of the service (remains the property of Aptus)

12 Months

 

Legacy Product no longer available to order

 

€43.99

2000GB / Month

€1 / GB

€75

Included as part of the service (remains the property of Aptus)

12 Months

 

 Legacy Product no longer available to order

 €1.00

Applies to all limited package