(Valid as at 2-1-2020)
All Prices are inclusive of VAT.
Wireless Broadband
Aptus Super
Price per month
Data Allowance
Daily Fair Usage
Additional Data
Installation Fee
Wi-Fi Router
Contract Length
Aptus Super Plus
Price per month
Data Allowance
Daily Fair Usage
Additional Data
Installation Fee
Wi-Fi Router
Contract Length
Aptus Ultra
Price per month
Data Allowance
Daily Fair Usage
Additional Data
Installation Fee
Wi-Fi Router
Contract Length
Telephone Services
Aptus Talk
Price per month
Handsets
Voice Gateway Inc
Phone Call Rates
Contract Rates
Contract Length
Aptus Talk Plus
Price per month
Handsets
Voice Gateway Inc.
Phone Call Rates
Contract Rates
Contract Length
Aptus Cordless Handset
Price per month
Shipping
Note
Contract Charges
Package Upgrade / Downgrade
Contract length
€48.99
Unlimited* Subject to 15GB / Daily “Fair usage data allowance”
15GB
€0
€75
Included as part of the service (remains the property of Aptus)
12 Months
€53.99
Unlimited* Subject to 35GB / Daily “Fair usage data allowance”
15GB
€0
€75
Included as part of the service (remains the property of Aptus)
12 Months
€56.99
Unlimited* Subject to 35GB / Daily “Fair usage data allowance”
15GB
€0
€75
Included as part of the service (remains the property of Aptus)
12 Months
€5.00
€45 / Handset (Aptus Handset required to avail of this service)
Included as part of the service (remains the property of Aptus)
Unlimited** Landline Calls to Ireland and UK
As per “Aptus Phone Call Rates” on the Aptus website
12 months
€10.00
€45 / Handset (Aptus Handset required to avail of this service)
Included as part of the service (remains the property of Aptus)
Unlimited** landline calls to Ireland and UK, 150 min Irish mobile calls
As per “Aptus Phone Call Rates” on the Aptus website
12 months
€45.00
€10
An Aptus Cordless Handset is required to avail of the Aptus Talk and Aptus Talk Plus phone services
All contract charges are subject to a 12 month contract.
Additional Services
Wireless Access Point (In House)
Price per month
Installation
Wireless Access Point (In House Customer Cable)
Price per month
Installation
Additional Charges
Wireless Access Point (Out House)
Price per month
Installation
Labour Charge
Additional Charges
Wireless Access Point (Out House Customer Cable)
Price per month
Installation
Additional Charges
Wireless Link
Price per month
Installation
Network Switch (unmanaged)
Price per month
Shipping
Network Switch (managed)
Price per month
Shipping
Administration / Payment Charges
Failed Direct Debit Charge
Price
Reconnection Charge
Price
Price
Engineer / Callout Charges
Site Test
Price
Engineer Callout
Price
Price
Customer Requested Engineer callout
Price
Cable Damage Charge
Price
Cable Router Relocation Charge
Price
Subscriber Module Relocation
Price
House relocations
Price
Equipment / Damage / Non-Return Charges
Power Supply Replacement
Price
Shipping
Fritxbox 4040 Rental
Price per month
Note:
Fritxbox 4040
Price
Note:
Subscriber Module Cambium
Price
Note:
Voice Gateway
Price
Note:
Miscellaneous Fees
Missed Appointment Fee
Price
Note:
Legacy Product
Aptus Lite (Limited Package)
Price per month
Data Allowance
Additional Data
Installation Fee
Wi-Fi Router
Contract Length
Aptus Lite Plus (Limited Package)
Price per month
Data Allowance
Additional Data
Installation Fee
Wi-Fi Router
Contract Length
Overage Data
Price per GB
Note
€3.00
€50 Fixed price Installation
€3.00
€50
€50 / Hr or part thereof for any callout / repair work
€3.00
€75 Includes 2 Hours Work
€50 / Hr or part thereof for any work exceeding initial 2 Hrs
€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair
€5.00
€50
€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair
work
€25.00
€150
€3.50
€10
€5
€10
€10 / failed payment
€25 All equipment in place and working. No callout required
€75 Engineer callout required
€75 Regardless of results (Payment in advance)
€0 Aptus fault
€75 Customer fault
€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair work
€75
€75
€75 Same premises one engineer visit
€100 Same premises two engineer visits
€75 Subject to new 12 month contract
€15 Damaged / Replacement subscriber module power supply
€15 Damaged / Replacement Wi-Fi router power supply
€15 Damaged / Replacement wireless access point power supply
€15 Damaged / Replacement switch (unmanaged) power supply
€15 Damaged / Replacement switch (managed) power supply
€15 Damaged / Replacement wireless link power supply
€10
€5
This charge applies where a subscriber / customer has been supplied with a new / replacement Wi-Fi router to replace their original Firtzbox 4040 router and the original is to be returned to Aptus. If after fair notice (30 days) the original Fritzbox 4040 has not been returned to Aptus this charge will be applied to the customer account until the unit is returned.
€300
This charge applies if a Cambium Subscriber Module is damaged / lost by the customer or if the Cambium Subscriber Module is not returned after the cancellation of the contract.
€80
This charge applies if a Voice Gateway is damaged / lost by the customer or if the Voice Gateway is not returned after the cancellation of the contract. (Applies to Aptus Talk and Aptus Talk Plus products).
€50
This charge applies where a customer missed a scheduled engineers appointment (installation, service call, upgrade, relocation, removal) and another appointment needs to be scheduled to complete the work. Appointment can be cancelled / rescheduled without charge up to 17:00 on the previous day.
* Unlimited data is subject to daily “Fair Usage Data Allowance”. Additional data will be received at a lower speed
No additional charge will apply for data used in excess of the daily “Fair Usage Data Allowance”
Daily “Fair Usage Data Allowance” is measure for a 24 hr period starting midnight and It resets every midnight.
** Unlimited landline calls means a maximum of 14,440 minutes / month
Legacy Product no longer available to order
€38.99
150GB / Month
€1 / GB
€75
Included as part of the service (remains the property of Aptus)
12 Months
Legacy Product no longer available to order
€43.99
2000GB / Month
€1 / GB
€75
Included as part of the service (remains the property of Aptus)
12 Months
Legacy Product no longer available to order
€1.00
Applies to all limited package
