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My Aptus
My Aptus

General FAQ’s

This General FAQ section provides answers to frequently asked questions about Aptus and our services. Learn about speed, data use, installation and more.

Videocall meeting conference angry annoy with low poor unreliable internet
Speed
Wifi router in an office background. 3d illustration
Coverage & Range
Happy adult woman laying on the carpet floor at home using modern tablet and internet connection
Data Use
Wi-fi router installation process
Installation
White landline telephone with handset off line
Phone
Woman live streaming video games on monitor with chat
Fibre
Wi-fi router installation process
Installation
Woman live streaming video games on monitor with chat
Fibre
Wifi router in an office background. 3d illustration
Coverage & Range
White landline telephone with handset off line
Phone
Videocall meeting conference angry annoy with low poor unreliable internet
Speed
Happy adult woman laying on the carpet floor at home using modern tablet and internet connection
Data Use
For questions about your customer account, including questions about billing, the online customer portal and direct debits,  please see our Aptus Accounts frequently asked questions.

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Legal Information

Customer Information

Legal Information

Customer Information

Contact Us

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