Phone Service FAQ’s

This page answers your FAQ’s about the Aptus phone service. The answers are specific to the Aptus phone service only.

Do I need a phone line for Aptus to work?

No, a landline is not required. Aptus uses advanced fixed wireless broadband which means that we put an aerial on the outside of your house that connects you wirelessly to our network.

Can Aptus Broadband supply phone packages?

Yes, Aptus Broadband supplies phone and broadband packages. Our phone packages allow you to make unlimited national and UK landline calls, as well as a limited number of minutes to Irish mobiles. Contact us today by emailing sales@aptus.ie or calling 059 9158030 option 1 to discuss the available packages.

Can I connect my house alarm to my Aptus phone package?

No, if your house alarm is connected by a landline, this is will not connect with an Aptus phone.

Can I connect my personal alarm to my Aptus phone package?

No, you cannot connect your personal alarm to your Aptus phone.

How does the phone work?

The Aptus phone system works alongside your Aptus broadband system allowing you to make unlimited national and UK landline calls. Contact us today by emailing sales@aptus.ie or calling 059 9158030 option 1 to discuss the available packages.

Couldn't find an answer?

For further questions, please contact Aptus Accounts using the button provided below. Our Accounts team is available between 9 am and 5:30 pm Monday to Friday.

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