Tariff Card

(Valid as at 2-1-2020)

All Prices are inclusive of VAT.

Wireless Broadband Services

Aptus Super

Price per month

Data Allowance

Daily Fair Usage

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Aptus Super Plus

Price per month

Data Allowance

Daily Fair Usage

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Aptus Ultra

Price per month

Data Allowance

Daily Fair Usage

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Telephone Services 

Aptus Talk

Price per month

Handsets

Voice Gateway Inc.

Phone Call Rates

Contract Rates

Contract Length

 

Aptus Talk Plus

Price per month

Handsets

Voice Gateway Inc.

Phone Call Rates

Contract Rates

Contract Length

 

Aptus Cordless Handset

Price per month

Shipping

Note

 

Contract Charges 

Package Upgrade / Downgrade

Contract length

 

 Additional Services

Wireless Access Point

(In House)

Price per month

Installation

 

Wireless Access Point

(In House Customer Cable)

Price per month

Installation

Additional Charges

 

Wireless Access Point

(Out House)

Price per month

Installation

Labour Charge

Additional Charges

 

Wireless Access Point

(Out House Customer Cable)

Price per month

Installation

Additional Charges

 

Wireless Link

Price per month

Installation

 

Network Switch

(unmanaged)

Price per month

Shipping

 

Network Switch

(managed)

Price per month

Shipping

 

Administration / Payment

Charges

Failed Direct Debit Charge

Price

 

Reconnection Charge

Price

Price

 

Engineer / Callout Charges

Site Test.

Price

 

Engineer Callout.

Price

Price

 

Customer Requested Engineer

callout

Price

 

Cable Damage Charge

Price

 

Cable Router Relocation

Charge

Price

 

Subscriber Module  Relocation

Price

Price

 

House relocations

Price

 

Equipment / Damage /

Non-Return Charges

Power Supply Replacement

Price

Price

Price

Price

Price

Price

Shipping

 

 

Fritxbox 4040 Rental

Price per month

Note

 

 

 

 

Fritxbox 4040

Price

Note

 

Subscriber Module Cambium

Price

Note

 

 

Voice Gateway

Price

Note

 

 

Miscellaneous Fees

Missed Appointment Fee

Price

Note

 

 

 

 

 

 

 

 

 

 

 

 

Legacy Product 

Aptus Lite

(Limited Package)

Price per month

Data Allowance

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Aptus Lite Plus

(Limited Package)

Price per month

Data Allowance

Additional Data

Installation Fee

Wi-Fi Router

Contract Length

 

Overage Data

Price per GB

Note

 

 

 

 

 

€48.99

Unlimited* Subject to 15GB / day Daily “Fair usage data allowance”

15GB

€0

As per tariff card

Included as part of the service (remains the property of Aptus)

12 Months

 

 

€53.99

Unlimited* Subject to 35GB / day Daily “Fair usage data allowance”

35GB

As per tariff card

 

Included as part of the service (remains the property of Aptus)

12 Months

 

 

€56.99

Unlimited* Subject to 35GB / day Daily “Fair usage data allowance”

35GB

€0

As per tariff card

Included as part of the service (remains the property of Aptus)

12 Months

 

 

 

€5.00

€45 / Handset (Aptus Handset required to avail of this service)

Included as part of the service (remains the property of Aptus)

Unlimited** Landline Calls to Ireland and UK

As per “Aptus Phone Call Rates” on the Aptus website

12 months

 

 

€10.00

€45 / Handset (Aptus Handset required to avail of this service)

Included as part of the service (remains the property of Aptus)

Unlimited** landline calls to Ireland and UK, 150 min Irish mobile calls

As per “Aptus Phone Call Rates” on the Aptus website

12 months

 

 

€45.00

€10

An Aptus Cordless Handset is required to avail of the Aptus Talk and Aptus Talk Plus

phone services

 

 

All contract charges are subject to a 12 month contract.

 

 

 

 

€3.00

€50 Fixed price installation

 

 

 

€3.00

€50

€50 / Hr or part thereof for any callout / repair work

 

 

 

€3.00

€100 (includes 2 hours work)

€50 / Hr or part thereof for any work exceeding initial 2 Hrs

€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair work

 

 

 

€5.00

€50

€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair work

 

 

€25.00

€150

 

 

 

€3.50

€10

 

 

 

€5

€10

 

 

 

 

€10 / failed payment

 

 

€25 (All equipment in place and working. No callout required)

€75 (Engineer callout required)

 

 

 

€75 (Regardless of results. Payment in advance)

 

 

€0 (Aptus fault)

€75 (Customer fault)

 

 

 

€75 Callout and €50 / Hr or part thereof after 2 Hrs for any callout / repair work

 

 

€75

 

 

 

€75

 

 

€75 (Same premises one engineer visit)

€100 (Same premises two engineer visits)

 

 

€75 (Subject to new 12 month contract)

 

 

 

 

€15 (Damaged / Replacement subscriber module power supply)

€15 (Damaged / Replacement Wi-Fi router power supply)

€15 (Damaged / Replacement wireless access point power supply)

€15 (Damaged / Replacement switch (unmanaged) power supply)

€15 (Damaged / Replacement switch (managed) power supply)

€15 (Damaged / Replacement wireless link power supply)

€10

 

 

 

€5

This charge applies where a subscriber / customer has been supplied with a new

/ replacement Wi-Fi router to replace their original Firtzbox 4040 router and the

original is to be returned to Aptus. If after fair notice (30 days) the original

Fritzbox 4040 has not been retuned to Aptus this charge will be applied to the

customer account until the unit is returned.

 

€100

This charge applied if a Fritzbox 4040 router is damaged / lost by the customer or

if the Fritzbox 4040 is not returned after the cancellation of the contract.

 

€300

This charge applied if a Cambium Subscriber Module is damaged / lost by the

customer or if the Cambium Subscriber Module  is not returned after the

cancellation of the contract.

 

€80

This charge applied if a Voice Gateway is damaged / lost by the customer or if the

Voice Gateway is not returned after the cancellation of the contract. (Applies to

Aptus Talk and Aptus Talk Plus products)

 

 

€50

This charge applied where a customer missed a scheduled engineers

appointment (installation, service call, upgrade, relocation, removal) and another

appointment needs to be scheduled to complete the work. Appointment can be

cancelled / rescheduled without charge upto 17:00 on the previous day.

 

*Unlimited data is subject to daily “Fair Usage Data Allowance”. Additional data

will be received at a lower speed

No additional charge will apply for data used in excess of the daily “Fair Usage

Data Allowance”

Daily “Fair Usage Data Allowance” is measure for a 24 hr period starting midnight

and it resets every midnight.

** Unlimited landline calls means a maximum of 14,440 minutes / month

 

 

 

Legacy Product no longer available to order

€38.99

150GB / Month

€1 / GB

As per tariff card

Included as part of the service (remains the property of Aptus)

12 months

 

 

Legacy Product no longer available to order

€43.99

200GB / Month

€1 / GB

As per tariff card

Included as part of the service (remains the property of Aptus)

12 months

 

Legacy Product no longer available to order

€1.00

Applies to all limited packages.