Payment & Contract FAQ’s

This page answers FAQ’s about payment of Aptus and contracts. These are specific to Aptus customers only and do not apply to any other broadband provider.

What is the minimum contract period?

The minimum contract period for our service is 12 months, after which there is a 30-day rolling contract.

How do I pay for my Aptus Broadband?

We only accept payments through Direct Debit and a Direct Debit Mandate needs to be in place at all times.

What is the total monthly cost?

Aptus has several high-speed internet packages to suit your needs. Contact us today by emailing sales@aptus.ie or calling 059 9158030 option 1 to discuss the available phone and broadband packages.

Couldn't find an answer?

For further questions, please contact Aptus Accounts using the button provided below. Our Accounts team is available between 9 am and 5:30 pm Monday to Friday.

Privacy Overview

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Necessary

Always Enabled

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Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
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Functional

Performance

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_XSZTVZW3QY	2 years	This cookie is installed by Google Analytics.
_gat_UA-133650638-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
last_pys_landing_page	7 days	PixelYourSite plugin sets this cookie to manage the analytical services.
last_pysTrafficSource	7 days	PixelYourSite plugin sets this cookie to manage the analytical services.
pys_first_visit	7 days	PixelYourSite plugin sets this cookie to manage the analytical services.
pys_landing_page	7 days	PixelYourSite plugin sets this cookie to manage analytic services.
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pysTrafficSource	7 days	PixelYourSite plugin sets this cookie to manage the analytical services.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

Others