Speed - Frequently Asked Questions

Q: What broadband speed will I receive?

Fibre Broadband: Aptus offers 3 packages with our Elite package giving speeds of up to 2GB. (Essential giving speeds of 500Mbs and Extra giving up to 1GB) Wireless Broadband: There are several factors that can influence your wireless Wi-Fi speed. The best broadband for rural areas offers speeds of up to 100Mbs which will easily allow multiple devices to stream a film or play an online game at the same time.

Q: If there are a lot of people in my area with Aptus will this affect my speed?

Fibre Broadband: Aptus only do 100% pure fibre broadband which is direct fibre optic cable to your home, especially for you, and isn’t shared with anyone else so the speeds are consistently fast and reliable. Wireless Broadband: Our rural broadband service is modular and managed centrally. This means if the number of people increases in your area, then the network is updated to facilitate this growth and to ensure you still receive superfast broadband.

Q: Is Aptus 5G?

Aptus Fibre: No, Aptus fibre is 100% pure optic fibre cable directly to your home offering the fasts speeds on the market. Aptus Wireless: No, Aptus uses a different advanced fixed wireless broadband and is not 5G.

This page answers your FAQ’s about the speed of the Aptus service. The answers are specific to Aptus services only.

What broadband speed will I receive?

Fibre Broadband: Aptus offers 3 packages with our Elite package giving speeds of up to 2GB. (Essential giving speeds of 500Mbs and Extra giving up to 1GB)

Wireless Broadband: There are several factors that can influence your wireless Wi-Fi speed. The best broadband for rural areas offers speeds of up to 100Mbs which will easily allow multiple devices to stream a film or play an online game at the same time.

Is the speed good in my area?

Fibre Broadband: Fibre speeds are 10 times faster than wireless connections and the speed is constant and the most reliable broadband type on the market.

Wireless Broadband: The system is straightforward. It will either work or it will not work and there is no in-between. If the connection passes all the engineer’s tests, then it will be installed, and you will have a connection that will be able to get the speeds available on your package. If any of the engineer’s test fails, then the connection will not be installed. We have one of the lowest contention ratios in the industry which means that the number of users sharing a connection is kept very low and our customers benefit from high-speed internet.

If there are a lot of people in my area with Aptus will this affect my speed?

Fibre Broadband: Aptus only do 100% pure fibre broadband which is direct fibre optic cable to your home, especially for you, and isn’t shared with anyone else so the speeds are consistently fast and reliable.

Wireless Broadband: Our rural broadband service is modular and managed centrally. This means if the number of people increases in your area, then the network is updated to facilitate this growth and to ensure you still receive superfast broadband.

Is the service or speed affected by the weather?

No, neither Aptus Fibre nor Wireless Broadband is impacted by the weather, it has no effect on the quality of service you receive.

Is Aptus 5G?

Aptus Fibre: No, Aptus fibre is 100% pure optic fibre cable directly to your home offering the fasts speeds on the market.

Aptus Wireless: No, Aptus uses a different advanced fixed wireless broadband and is not 5G.

Couldn't find an answer?

For further questions, please contact Aptus Accounts using the button provided below. Our Accounts team is available between 9 am and 5:30 pm Monday to Friday.

Speed FAQ’s

Couldn't find an answer?